NeoVocYou’re on the job. NeoVoc picks up the phone.
When you can’t answer, NeoVoc greets your customers, takes down the job, the address and a callback number, spots emergencies and sends you a clear summary in the app.
Your line is live within 48 working hours. 30-day money-back guarantee. No contract.
- Customer
- Paul Smith
- Job
- Leaking pipe under the kitchen sink
- Address
- 12 High Street, Bristol BS1 4DJ
- Call back
- 07700 •• •• 67, after 5 pm
- Urgency
- Medium
“It’s been dripping since this morning, I’ve turned the water off under the sink.”
Example summary, exactly as it arrives in the app.
Up and running in three steps
You choose your plan here, we activate your NeoVoc line – that’s it.
Choose a plan
Secure card payment: your plan plus the one-off setup fee (€199 excl. VAT).
Download the app
The link appears right after payment. Create your account with the same email address and your subscription is recognised automatically.
We activate your line
Within 48 working hours we set up your NeoVoc number and link it to your account. You set your greeting and opening hours in the app and turn on call forwarding with the code shown – from then on, your missed calls go to NeoVoc.
What NeoVoc does for you
Always reachable
Your customers get a friendly welcome in the evening, at weekends and while you’re on a job. In English, French or German.
Gets every detail right
Names spelled out, numbers read back digit by digit, addresses checked. You call back without having to ask again.
Spots emergencies
A leak getting worse, a smell of gas, a door that won’t lock: emergencies go to the top, along with the safety advice the customer was given.
Prepares your quotes
With Pro and Team, the call becomes a draft PDF quote, with an automatic follow-up after 7 days.
- Plumbing & heating · leaks, boilers, water heaters
- Electricians · faults, fuse boxes
- Locksmiths · lockouts, locks
- Roofers · leaking roofs, tiles
Choose your plan
Prices exclude VAT. No contract. One-off €199 setup fee with your first order.
One-off setup fee (excl. VAT). We set up your NeoVoc number and activate your assistant with our telephony, voice and AI providers. No appointment needed: you configure the rest in the app, and we’re here if you have questions. It’s added automatically to your first payment.
Money-back guarantee: if NeoVoc isn’t right for you, we refund your first month within 30 days.
Secure payment with Stripe, opening in a new tab. By subscribing you accept the Terms of Sale and the Privacy Policy (in French).
Subscribers only
The NeoVoc app
The download unlocks after your first payment. You’ll also get the link on the confirmation page.
Frequently asked questions
Can I try NeoVoc before subscribing?
There’s no free trial in the app: your line is activated right after you subscribe. Instead you get a 30-day money-back guarantee. Want to hear NeoVoc in English first? Email us and we’ll set up a quick demo.
What is the €199 setup fee for?
It covers activating your line: setting up your NeoVoc number and your assistant with our telephony, voice and AI providers. We do it within 48 working hours, no appointment needed. You then set your greeting, opening hours and services in the app, and you can call us if you need help. You only pay it once.
What is a “user”?
Someone in your business with their own access to the NeoVoc app: you, a partner, whoever manages your bookings, an engineer… Everyone sees the business’s calls, calendar and quotes. You keep a single NeoVoc number and share the call minutes.
How does the money-back guarantee work?
If NeoVoc isn’t right for you, email us within 30 days of your first payment: we refund your first month (the whole year on a yearly plan) and the subscription ends. The setup fee isn’t refunded.
Do I keep my phone number?
Yes. Your customers call your usual number. If you don’t pick up, the call is forwarded to NeoVoc. The app shows you how to turn on call forwarding on your phone.
I have a referral code. What do I get?
20% off your first payment: enter the code before choosing your plan and the discount shows on the payment page. The tradesperson who referred you gets a free month.
What if I go over my minutes?
NeoVoc keeps answering. Extra minutes cost €0.30 (Essentiel), €0.25 (Pro) or €0.20 (Team) per minute, excl. VAT.
Can I change plans or cancel?
Yes, anytime. There’s no contract: cancellation takes effect at the end of the paid period. Any questions, just email us.
Do my customers know they’re talking to a virtual assistant?
Yes. NeoVoc introduces itself as your business’s virtual assistant and mentions that the call may be recorded.
I already created my account in the app. How do I link my subscription?
Pay with the same email address as your account and the subscription is linked to your business. If in doubt, email us.